Department: Retail Liabilities – Branch Banking
Location: Surat, Ahmedabad
Number of Positions: Multiple
Reporting Relationships: Area Manager
Level: Sr. Manager / Chief Manager
Job Code: J13
· Enhancement of Deposit pool from Customers
· Establishing standards and delivery of service
· Sale of non-deposit products. Cross selling targets progressively
· Sale of MF and Insurance products
· Fee Income
· Branch Administration
· Regulatory Compliance
· Manage productivity and overall morale of branch team members
· Overall responsible for break-even and P&L of branch
· Overall 4-6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities
· Must have had Sales experience and exposure, preferably of Liabilities products
· Qualifications- MBA / CA/ CAIB
· Good Leadership skills (though more tactical than strategic)
· Thinker: Doer – 40:60
· In-depth understanding of financial instruments, markets and macro micro economic processes
· Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”
· Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
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